Terms of Service.

Welcome to Kelden. The terms “we”, “us”, and “our” refer to Kelden.

Kelden operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience. Kelden is powered by Shopify, which enables us to provide the services to you.

These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you use the services.

By visiting, interacting with, or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us consent to allow any of your minor dependents to use the services on devices you own, purchase, or manage.

To use the services, including browsing our online store or purchasing products, you may be asked to provide certain information such as your email address, billing details, payment details, and shipping information.

You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

We make every effort to provide an accurate representation of our products and services in our online store. However, colours or product appearance may differ from how they appear on your screen due to your device, display settings, and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.

Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction.

When you place an order, you are making an offer to purchase. Kelden reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Kelden confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Kelden may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided when the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online store may differ from prices offered in physical stores or in online or other stores operated by third parties.

We may offer promotions from time to time that affect pricing and are governed by separate promotional terms. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You represent and warrant that any credit card information you provide is true, correct, and complete; that you are authorised to use the card; that charges will be honoured by your credit card company; and that you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once products are transferred to the carrier, title and risk of loss passes to you.

Our services, including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, design, selection, and arrangement, are owned by Kelden, its affiliates, or licensors and are protected by intellectual property laws.

These Terms permit you to use the services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the services without our prior written consent.

Nothing in these Terms grants you a licence or other rights under any patent, trademark, copyright, or other intellectual property of Kelden, Shopify, or any third party.

Kelden’s names, logos, product and service names, designs, and slogans are trademarks of Kelden or its affiliates or licensors. You must not use these trademarks without prior written permission from Kelden.

You may be provided with access to customer tools offered by third parties as part of the services. We do not monitor and have no control or input over those tools.

Access to optional third-party tools is provided “as is” and “as available” without warranties, representations, conditions, or endorsement.

Any use of optional tools is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms provided by the relevant third-party provider.

Any new features, tools, or resources offered in the future will also be deemed part of the services and subject to these Terms.

The services may contain materials and links to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you choose to access third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of third-party websites, or your purchase or use of any products, services, resources, or content on third-party websites.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

Kelden is powered by Shopify, which enables us to provide the services to you. However, any sales and purchases you make in our store are made directly with Kelden.

By using the services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Kelden, including any injury, damage, or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Kelden.

All personal information we collect through the services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy.

Because the services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the services in order to provide and improve the services.

Information you submit to the services will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively called “Feedback”, you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to your Feedback, that you have disclosed any compensation or incentives received in connection with your Feedback, and that your Feedback complies with these Terms.

We are not obligated to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party’s intellectual property or these Terms.

Occasionally, information on or in the services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

You may access and use the services for lawful purposes only. You may not access or use the services, directly or indirectly:

• For any unlawful or malicious purpose.
• To violate applicable laws, rules, regulations, or local ordinances.
• To infringe our intellectual property rights or the rights of others.
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any person.
• To transmit false or misleading information.
• To send spam, junk mail, chain letters, or other similar solicitations.
• To impersonate or attempt to impersonate another person or entity.
• To engage in conduct that restricts or inhibits anyone’s use or enjoyment of the services.

You also agree not to upload malicious code, reproduce or exploit any portion of the services, collect or track personal information of others, spam, phish, pharm, pretext, use automated scraping tools, or interfere with security or authorisation features.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any services.

An Agent means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device without direct supervision.

No Agent may access, use, or interact with the services unless it identifies itself and operates strictly in accordance with these Terms. We may limit whether and how any Agent accesses, uses, or interacts with the services.

Agents must:

• Identify themselves in HTTP/HTTPS requests by including Agent/[agent name] in the request user agent string.
• Not conceal or obfuscate that access or interactions are from an Agent.
• Not mimic human behaviour or circumvent CAPTCHAs or similar measures.
• Respond truthfully to any prompt seeking to determine whether interactions come from a human or computer.
• Not avoid measures intended to block, limit, modify, or control Agent access.

We may terminate this agreement or your access to the services, or any part of them, in our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

Certain sections will continue to apply after termination, including Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Information presented on or through the services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your